Direct-to-Fan Live Entertainment Strategy

The artist's official site is the only channel they will ever truly own.

Social platforms come and go. Algorithms change overnight. The artist's own website — and the fan list it builds — belongs to the artist permanently. We exist to make that channel the centre of gravity for everything the artist sells.

Operational Territories
North America  ·  Europe  ·  United Kingdom  ·  Australia  ·  New Zealand  ·  Japan
6territories
International operations
23+yrs
Industry experience
100%
Product offers attached to every seat sold on tour — not just the seats we control
Why

In an increasingly fragmented world, the artist's site is the only place that can be first, best, and exclusive.

You can't own your Instagram following — the platform does. You can't control what a ticketing site shows next to your artist's name. You can't build a direct relationship with fans through someone else's algorithm.

The artist's website is the one channel where every first announcement, every exclusive offer, and every premium experience lives on the artist's terms. We build, manage, and operate that channel — and we measure everything against one number: the growth of the artist's owned audience.

"The artist's own website and fan list are the only assets that truly belong to the artist."
What the artist loses on every other platform
Instagram: you reach the audience the algorithm allows, not the one you've built
Ticketmaster: your artist's name appears next to competing upsells you don't control
Streaming platforms: listener data stays with the platform, not the artist
Third-party merch stores: margin and fan relationship both go to the intermediary
What We Operate

The artist's digital brand and their entire live sales program — run as one operation.

We don't build websites and hand them off. We are the ongoing brand manager for the artist's digital presence — building, operating, and growing the artist's official platform as the primary instrument for fan engagement, list growth, and revenue.

The Artist's Platform

The artist's online home — where first, best, and exclusive lives.

We host and operate the official artist website as an always-on, measurable growth platform. The site is the destination for every first announcement, every exclusive presale, every premium offer — aggregating a fragmented online audience into a single, artist-owned channel.

We amplify reach through targeted paid campaigns using advertiser access to the artist's social channels — driving qualified traffic back to the platform the artist owns. The artist's team retains full control of their social voice and content. We handle the performance marketing that turns reach into list growth and revenue.

The Revenue Engine

Tickets, VIP, retail — bundled across every seat on the tour.

We sell tickets directly through the artist website and coordinate with the official ticketing system to attach product offers and bundles to 100% of all tickets sold on a tour — not just the seats we control, but every seat in every venue.

Ticketmaster compliant — able to sell in all TM venues
Works with Live Nation and independent promoters
International compliance across all operating territories
Product and retail offers attached to 100% of all tickets sold on a tour — through both the artist website and the official ticket system. Not just the seats we sell. Every seat in every venue.
Our Approach

Aggregate the audience. Own the channel. Control the revenue.

We operate on behalf of the artist — not the venue, not the promoter, not the ticketing platform. Every program we build is designed to pull a fragmented online audience into the one channel the artist controls, and convert that audience into revenue.

01
Brand-Led Growth

The artist website isn't a static page — it's the aggregation point for a fragmented audience. We manage it as a brand platform, measured on list growth, fan engagement, and conversion to revenue.

02
First, Best, Exclusive

Every presale, every exclusive offer, every premium experience goes through the artist's site first. This is what gives fans a reason to come directly to the artist — and a reason to stay on the list.

03
Audience Growth & Reach

Targeted paid campaigns through the artist's social channels drive qualified traffic to the artist's own platform — converting rented attention on social into owned audience on the artist's list.

Artist Roster

Trusted by artists and their teams to represent them directly to their fans.

We work with artist management to design and execute sales programs that align with the artist's brand, audience, and touring strategy.

Current Artists — Full Service
James Taylor
Sales, digital platform & retail
Sarah McLachlan
Sales, digital platform & retail
Jackson Browne
Sales, digital platform & retail
Mark Knopfler
Sales, digital platform & retail
Dire Straits
Sales, digital platform & retail
Blondie
Sales, digital platform & retail
Debbie Harry
Sales, digital platform & retail
Cake
Sales, digital platform & retail
Blue Rodeo
Sales, digital platform & retail
Previous Full-Service Engagements — Artists our leadership team managed full programs for at a previous company
Elton John  ·  Celine Dion  ·  Roger Waters  ·  Santana  ·  George Michael  ·  Alice Cooper  ·  Elvis Costello  ·  Diana Krall  ·  David Gray  ·  Damien Rice
Tour Bundle Programs — Product offers attached to ticket sales across the full tour
Bob Dylan
Paul Simon
The Beach Boys
Justin Bieber
Robert Plant
Backstreet Boys
Luke Bryan
Carrie Underwood
Bryan Adams
Shawn Mendes
Sam Smith
Ghost
Willie Nelson
Keith Urban
Post Malone
Judas Priest
The National
Kendrick Lamar
St. Vincent
Dierks Bentley
Nathaniel Rateliff & The Night Sweats
Tony Bennett
John Mellencamp
Esperanza Spalding
Melissa Etheridge
Christina Aguilera
Jonas Brothers
Nicki Minaj
India Arie
Paul McCartney
Mary J. Blige
 
About

Built to operate at the intersection of artist strategy and fan commerce.

Artist Consulting Team was founded on a simple premise: in a world where audiences are scattered across platforms no artist controls, the artist's own website and fan list are the only assets that truly belong to the artist.

Our leadership team spent over two decades building direct-to-fan programs for some of the world's best-known touring artists — including Elton John, Celine Dion, Roger Waters, and George Michael — before founding ACT to do this work entirely on the artist's terms.

We work closely with artist management to build programs that align with the artist's goals — not the interests of third-party platforms, venue operators, or ticketing intermediaries.

Artists come to us specifically because we don't touch the money that isn't ours. Our operational structure keeps artist commerce funds ring-fenced and reported transparently — a standard we've held across every engagement, in every territory, for over twenty years.
Corporate Structure
Artist Consulting Team Limited is an internationally registered company. Operations are conducted through ACT Online Brand Services under license. Registered in Ireland · Operating in 6 territories.
Operational Territories
North America
Europe
United Kingdom
Australia
New Zealand
Japan
Get in Touch

Ready to discuss a strategic sales program for your artist?

We work with artist managers and agents to design programs tailored to each tour. If you manage an artist who tours internationally and you're looking to own the direct-to-fan relationship, we'd like to talk.

Office
596, 2869 Bloor Street West
Toronto, ON M8X 1B3, Canada
Response Time
Within one business day
Start the conversation
I manage an artist who tours internationally. Tell us about the program you have in mind.
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